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ABOUT CENTRE

Find out more about our team and what we do.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Easy to deal with they did as promised

Service

Got car back at the estimated time and free health check and free valet

Service

I dealt with the service team and the sales team both excellent.

Service

They did everything they said they would do. The helpful and friendly manner of all the staff is excellent.

Service

A video was sent of progress and the service department staff were very helpful and knowledgeable

Service

always had great service from the purchase to getting a new car and even when i was i had issues when i ventured to the dark side for a few months. soon came running back.e

Service

Was lent Service Manager's car as a normal loan car was unavailable.

Service

Extremely satisfied with service. Service reception runs very smoothly and efficiently.

Service

No issues service on time while I waited

Service

Because I was completely satisfied

Service

Good mechanical, professional, good job, recommend!

Service

Friendly efficient staff.

Service

They did everything that we expected and more. A video was sent that showed exactly what was done under warranty and what further checks were done to ensure the safety of the car. This put our minds at rest.

Service

Everything went smoothly

Service

Professional and friendly staff

Service

Just to expand on the answer above. The service guy sent me a video to see the car up on the ramp. It showed that my tyres were worn on the inside. I couldn't see this from the outside and they still had lots of tread. Thanks

Service

The car was serviced as i requested, and given a complimentary wash.

Service

Helpful service agents willing to go that little bit further to assist.

Service

Pleasant staff and efficient service

Service

Hassle free

Service

Jade in the service department is through, helpful and always professional

Service

Excellent

Service

Service excellent. Kept informed of progress during repairs, and carried out to my satisfaction.

Service

Great experience and very quick!

Service

Everything completed on time and to my satisfaction

Service

Very helpful and friendly staff

Service

From start to finish, friendly and professional

Service

Always very professional

Service

As above jade and her team really know how treat you

Service

Everything was good

Service

Because I was completely satisfied!

Service

Very smooth and professional

Service

I couldn't fault the service

Service

All went well.

Service

The team at Malton BMW are exceptional and I could not be better served.

Service

Very helpful and friendly people at bmw Malton

Service

Completely satisfied with the service

Service

Excellent all round service , Allison on reception was superb ( going to miss her ) all work done to my satisfaction & prices given before commencement of work

Service

No problems once the part became available

Service

Good service

Service

Very helpful and nothing was too much

Service

Excellent service.

Service

The service I receive is the best

Service

As before very satisfied

Service

The problem we had was not covered by the warranty but as we were new customers and our X3 was only a few weeks old they agreed to waive the charge as a goodwill gesture. They were kind and helpful throughout.

Service

The work was completed on time and safely under the current conditions.

Service

Because despite some minor reliability issues the service staff were helpful and keen to bottom out the problem for me, also brimming my car with fuel was a nice touch. Jade on the service desk was most helpful!

Service

It was excellent, though pricey. It's always lovely to have the car cleaned inside and out.

Service

Problem free experience and car ready to collect as arranged.

Service

Malton BMW have always delivered a high level of service in a friendly convivial manner and continue to do so. Their sales people remain friendly and approachable, whilst being aware of competitors and matching comparable deals.

Service

Ability to do some work m, have a coffee whilst waiting.

Service

They did what we agreed

Service

As usual good service from you

Service

i had a complete rundown of all that need doing for the recent MOT - i.e. two indicator light bulbs, and the all-round video assured me that all was well

Service

Explanations given on what was to be completed. Excellent communication regarding appointment time and updated regarding completion.

Service

Friendly and efficient staff. Welcoming environment

Service

Courteous and prompt, efficient service.

Service

Comfortable showroom and hassle free experience

Sales

No problems encountered

Sales

made it easy

Sales

Customer focus. Friendly environment.

Sales

The sale was conducted quickly and efficiently, the salesmen where very helpful and friendly

Sales

Delivered to me without any effort on my part exactly when I specified.

Sales

Excellent service from everyone at BMW Malton.

Sales

Very friendly