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Easy to deal with they did as promised
Got car back at the estimated time and free health check and free valet
I dealt with the service team and the sales team both excellent.
They did everything they said they would do. The helpful and friendly manner of all the staff is excellent.
A video was sent of progress and the service department staff were very helpful and knowledgeable
always had great service from the purchase to getting a new car and even when i was i had issues when i ventured to the dark side for a few months. soon came running back.e
Was lent Service Manager's car as a normal loan car was unavailable.
Extremely satisfied with service. Service reception runs very smoothly and efficiently.
No issues service on time while I waited
Because I was completely satisfied
Good mechanical, professional, good job, recommend!
Friendly efficient staff.
They did everything that we expected and more. A video was sent that showed exactly what was done under warranty and what further checks were done to ensure the safety of the car. This put our minds at rest.
Everything went smoothly
Professional and friendly staff
Just to expand on the answer above. The service guy sent me a video to see the car up on the ramp. It showed that my tyres were worn on the inside. I couldn't see this from the outside and they still had lots of tread. Thanks
The car was serviced as i requested, and given a complimentary wash.
Helpful service agents willing to go that little bit further to assist.
Pleasant staff and efficient service
Jade in the service department is through, helpful and always professional
Service excellent. Kept informed of progress during repairs, and carried out to my satisfaction.
Great experience and very quick!
Everything completed on time and to my satisfaction
Very helpful and friendly staff
From start to finish, friendly and professional
Always very professional
As above jade and her team really know how treat you
Everything was good
Because I was completely satisfied!
Very smooth and professional
I couldn't fault the service
All went well.
The team at Malton BMW are exceptional and I could not be better served.
Very helpful and friendly people at bmw Malton
Completely satisfied with the service
Excellent all round service , Allison on reception was superb ( going to miss her ) all work done to my satisfaction & prices given before commencement of work
No problems once the part became available
Very helpful and nothing was too much
The service I receive is the best
As before very satisfied
The problem we had was not covered by the warranty but as we were new customers and our X3 was only a few weeks old they agreed to waive the charge as a goodwill gesture. They were kind and helpful throughout.
The work was completed on time and safely under the current conditions.
Because despite some minor reliability issues the service staff were helpful and keen to bottom out the problem for me, also brimming my car with fuel was a nice touch. Jade on the service desk was most helpful!
It was excellent, though pricey. It's always lovely to have the car cleaned inside and out.
Problem free experience and car ready to collect as arranged.
Malton BMW have always delivered a high level of service in a friendly convivial manner and continue to do so. Their sales people remain friendly and approachable, whilst being aware of competitors and matching comparable deals.
Ability to do some work m, have a coffee whilst waiting.
They did what we agreed
As usual good service from you
i had a complete rundown of all that need doing for the recent MOT - i.e. two indicator light bulbs, and the all-round video assured me that all was well
Explanations given on what was to be completed. Excellent communication regarding appointment time and updated regarding completion.
Friendly and efficient staff. Welcoming environment
Courteous and prompt, efficient service.
Comfortable showroom and hassle free experience
No problems encountered
made it easy
Customer focus. Friendly environment.
The sale was conducted quickly and efficiently, the salesmen where very helpful and friendly
Delivered to me without any effort on my part exactly when I specified.
Excellent service from everyone at BMW Malton.